Planar DebiCheck help

DebiCheck help / Standard Bank

How to approve a DebiCheck on Standard Bank

Standard Bank sends you an SMS to approve a new DebiCheck. You can approve it on the Standard Bank app, by dialling *120*2345#, or by calling 0860 123 000. Standard Bank does not publish the exact screens, so check who is debiting you, when and how much before you accept.

In the Standard Bank app

  1. Wait for the SMS from Standard Bank about your new DebiCheck.
  2. Open the Standard Bank app and log in.
  3. Find the DebiCheck request.
  4. Check who is debiting you, when, and how much.
  5. Accept it only if the details are correct. If not, reject it.

Standard Bank does not publish the exact menu in the app. If you cannot find the request, call 0860 123 000.

With the phone menu (USSD)

  1. Dial *120*2345#.
  2. Follow the menu to your DebiCheck request.
  3. Check who is debiting you, when, and how much.
  4. Accept it only if the details are correct.

You must be registered for Standard Bank cellphone banking. Standard Bank does not publish the menu numbers. If the code does not work, use the app or call 0860 123 000.

By phone

  1. Call Standard Bank on 0860 123 000 and say you want to approve a DebiCheck.
  2. Check the details with the agent before you approve.

At a Standard Bank ATM

  1. Use a Standard Bank ATM that shows the DebiCheck logo.
  2. Insert your card and enter your PIN.
  3. Follow the screens to approve your DebiCheck.

Standard Bank says you get a slip with all the DebiCheck details when you approve.

At a Standard Bank branch

  1. Go to your nearest Standard Bank branch.
  2. Ask a consultant to help you approve your DebiCheck.

If you missed it

Standard Bank does not publish what to do if a request expires. Ask the business to send a new DebiCheck request. You can also call Standard Bank on 0860 123 000.

If you pressed decline by mistake

Standard Bank says that if you reject a DebiCheck, the debit order won't go through. It does not publish how to undo this. Contact the business, tell it you rejected it by mistake, and ask for a new request.

Get help from Standard Bank

Standard Bank: 0860 123 000

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Questions people ask

What is the Standard Bank USSD code for DebiCheck?

*120*2345#. You must be registered for Standard Bank cellphone banking. Standard Bank does not publish the menu steps after you dial. If the code does not work, use the app or call 0860 123 000.

What does the Standard Bank DebiCheck SMS show?

Standard Bank says the SMS shows who is debiting your account, when you will be debited and how much. Check all three before you accept.

Can I approve with my card at the shop?

Yes. Standard Bank says you can approve at the till by using your card and PIN on the retailer's device.

What happens if I reject a Standard Bank DebiCheck?

Standard Bank says the debit order won't go through. Rejecting it does not end your agreement with the business, so talk to the business.

Is this page from Standard Bank?

No. Planar is not a bank and did not send your DebiCheck request. This page explains what Standard Bank publishes about DebiCheck. Planar never asks for your PIN, password, OTP or card number.

Still stuck? Ask a quick question

Short answers based only on this guide. Your bank's app is the final word. Never type a PIN, password or ID number here.

More help

Where this comes from

  1. Standard Bank: DebiCheck, checked 2026-10-29
  2. DebiCheck (PASA): Common questions, checked 2026-10-29
  3. PASA: Debit order dispute enhancements FAQ (60-day rule from 13 April 2026), checked 2026-10-29