DebiCheck help / For businesses
Get more of your customers through the DebiCheck approval
About 4 in 10 DebiCheck requests in South Africa never get approved. Most people are not refusing: the request never showed, the time ran out, or they did not know where to look. Give them a link that shows the exact steps for their own bank.
What you get, free
- Your own link with your business name on it, to paste into the SMS or email you already send.
- A ready-made SMS telling the customer the request is coming and to have their banking app open.
- A counter poster with a QR code, for customers in your branch.
- A one-page staff sheet with the phone-menu codes and app steps for the big banks.
- Your numbers: how many of your customers used it, which banks they were stuck at, and why.
Nothing to install and nothing to connect. Your debit orders stay with your debit-order company exactly as they are.
Make your kit
Your link
SMS to send before the bank asks
Your numbers (private link)
Save this private link now. Anyone with it can see your numbers, and we cannot show it again.
Questions
Does Planar see my customers' details?
No. The help pages do not ask for names, ID numbers or account numbers. We count visits, the bank chosen and what went wrong, nothing that identifies a person.
Do I need to connect anything?
No. You keep sending DebiCheck requests the way you do now. You just send the link first, or put the poster up.
What does it cost?
The kit is free.
Who is Planar?
Planar builds AI collections for South African lending businesses. See what else we do.