Planar works every overdue account end to end, in your customer's language.
You only pay on what it recovers.
Built in Johannesburg for South African lenders.
Today
Work yesterday's failed debit orders.
- Pieter v.d. MerweR3,100
Wants to settle for R2,600.
Your rule allows 20% off. - Johan B.
Says he paid on the 3rd,
proof attached. - Nomsa D.R1,850
Lost a job in October.
Asks to pause 2 months.
- 1,284 conversations right now
- R318,400 collected today
Thabo N.
- Status
- Overdue
- Balance
- R2,400 overdue
- Loan
- LN-20418
- Worked by
- Planar
Activity
- Debit order failed25 Sep
- Promised R600 on the 30th26 Sep
- Promise broken30 Sep
- Followed up01 Oct 08:00
- Promised Friday 3rd01 Oct
- Pieter v.d. MerweR3,100
- Ayesha KhanR2,600
- Thabo NdlovuR1,850
- Nomsa DlaminiR4,200
Sorry about your job. We can make your plan smaller: R200 a week from Friday. Does that work?
Ngiyabonga, ngizokhokha ngoLwesihlanu.
isiZulu: Thank you, I'll pay on Friday.
Thabo Ndlovu
#7843291
- Amount
- R1,850
- Next debit order
- 1st of each month
- Status
- Active
Everything it weighed, in 1.1 seconds.
Eish, I lost my job last week. I can't pay this month.
- Heard: he lost his job. Real hardship, not a dodge.
- Remembered: 14 payments on time, always on the 28th.
- Weighed three plans: a pause, then R250 a week, fits his payday best.
- Checked your rules: inside your hardship limits and contact hours.
Sorry to hear that, Sipho. Let's pause this month and start R250 a week from the 7th. Shall I set that up?
Yes please.
Every morning at
06:00
your report.
- Send yesterday's failed payments.
- It works every account overnight.
- Money lands in your account.
Works inside the loan software you already run:
ACPAS, Webfin, Delfin, MAXMONEY and other product names on this page belong to their owners. Planar is not affiliated with, endorsed by or a partner of them. Planar works through a login the lender creates and the lender's own files.
- Fresh arrearsR160,000 × 8%R12,800
- 1 to 3 monthsR60,000 × 15%R9,000
- Older debtR30,000 × 25%R7,500
- All contactPlanar is working every account.
- Most discount
- Contact hours07:0020:00
- Settlements
- Payments go toYour bank accountPlanar never holds the money
- Activity log1,214 actions today
Send last month's failed payments.
See who to work first.
Agree a live test.
Here's last month's failed payments.
failed-payments-october.csv· 1,214 rows
Three things stand out.
218 bounced only because payday moved.
412 I can start working tomorrow.
R612,000 looks recoverable in 60 days.
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