Skip to the free book audit

Planar works every overdue account end to end, in your customer's language.
You only pay on what it recovers.

Built in Johannesburg for South African lenders.

Needs you

Live demo · sample lender

Today

Work yesterday's failed debit orders.

On it. 1,214 accounts. By 06:00: 412 paid R318,400 380 plans agreed 12 need you.
Tell Planar what to do
Needs you
  • Pieter v.d. MerweR3,100

    Wants to settle for R2,600.
    Your rule allows 20% off.

  • Johan B.

    Says he paid on the 3rd,
    proof attached.

  • Nomsa D.R1,850

    Lost a job in October.
    Asks to pause 2 months.

Planar is working on
  • 1,284 conversations right now
  • R318,400 collected today

Thabo N.

Status
Overdue
Balance
R2,400 overdue
Loan
LN-20418
Worked by
Planar

Activity

  1. Debit order failed25 Sep
  2. Promised R600 on the 30th26 Sep
  3. Promise broken30 Sep
  4. Followed up01 Oct 08:00
  5. Promised Friday 3rd01 Oct

Collect from everyone who missed the 25th
Missed the 25th12,438 accounts
  • Pieter v.d. MerweR3,100
  • Ayesha KhanR2,600
  • Thabo NdlovuR1,850
  • Nomsa DlaminiR4,200
Your whole book
Go easy on anyone who lost their job

Planar 10:14

Sorry about your job. We can make your plan smaller: R200 a week from Friday. Does that work?

Customer 10:16

Ngiyabonga, ngizokhokha ngoLwesihlanu.

isiZulu: Thank you, I'll pay on Friday.

In their language
Move their debit orders to payday

Thabo Ndlovu

#7843291

Active
Debit order: 25th → 1st Updated
Amount
R1,850
Next debit order
1st of each month
Status
Active
Does the admin

Everything it weighed, in 1.1 seconds.

Sipho MthembuCustomer

Eish, I lost my job last week. I can't pay this month.

  • Heard: he lost his job. Real hardship, not a dodge.
  • Remembered: 14 payments on time, always on the 28th.
  • Weighed three plans: a pause, then R250 a week, fits his payday best.
  • Checked your rules: inside your hardship limits and contact hours.

Sorry to hear that, Sipho. Let's pause this month and start R250 a week from the 7th. Shall I set that up?

Yes please.

Every morning at

06:00

your report.

  1. Send yesterday's failed payments.
  2. It works every account overnight.
  3. Money lands in your account.

Works inside the loan software you already run:

ACPAS, Webfin, Delfin, MAXMONEY and other product names on this page belong to their owners. Planar is not affiliated with, endorsed by or a partner of them. Planar works through a login the lender creates and the lender's own files.

No monthly fee. No setup fee.

October statement · Umoya Credit (sample)
Recovered for youR250,000
  • Fresh arrearsR160,000 × 8%R12,800
  • 1 to 3 monthsR60,000 × 15%R9,000
  • Older debtR30,000 × 25%R7,500
Planar's shareR29,300
You keepR220,700

How Planar handles your data

SettingsRules

  • All contactPlanar is working every account.
  • Most discount
  • Contact hours07:0020:00
  • Settlements
  • Payments go toYour bank accountPlanar never holds the money
  • Activity log1,214 actions today

  1. Send last month's failed payments.

  2. See who to work first.

  3. Agree a live test.

Accounts in arrears

No customer is contacted during the audit.

Sample audit

Here's last month's failed payments.

failed-payments-october.csv· 1,214 rows

Read 1,214 accounts100%

Three things stand out.

218 bounced only because payday moved.

412 I can start working tomorrow.

R612,000 looks recoverable in 60 days.

Audit report.pdfWork-first list.csv
Start a live test on 600 accounts

Company

Built in Johannesburg for the next billion customers.

An AI workforce for companies serving emerging-market customers. Starting with collections for South African lenders. First pilots open now.

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